Frequently asked questions

I want to return my vehicle

Please follow the instructions share at this link.

Please follow the instructions share at this link.

I want to sell my vehicle

Go to this link and complete the form.

Go to this link and complete the form.

I want to check the status of my order

To check the status of your order, we kindly ask you to send us an email to sales@rhyde.co

To check the status of your order, we kindly ask you to send us an email to sales@rhyde.co

I want to check the status of my pick-up

Here you can place an explanation or answer to the question.

Here you can place an explanation or answer to the question.

I need assistance choosing the right vehicle for me

To get the right recommendation of an e-scooter, please enter here.

If you are looking for an e-bike recommendations, please send an email to: help@rhyde.co

To get the right recommendation of an e-scooter, please enter here.

If you are looking for an e-bike recommendations, please send an email to: help@rhyde.co

I want to sell my electric scooter

Go to this link and complete the form.

Go to this link and complete the form.

I want to sell my electric bike

Go to this link and complete the form.

Go to this link and complete the form.

I need to talk with someone on the phone

Feel free to reach out to Juan (+34 672 172 305). He is our Head of Operations, able to help with every kind of consult.

Feel free to reach out to Juan (+34 672 172 305). He is our Head of Operations, able to help with every kind of consult.