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Before reaching out to our team, we encourage you to browse through our comprehensive FAQ section. Here, you'll find detailed answers to common inquiries, potentially resolving your query faster and ensuring a smoother experience
Customer Service
Our customer service is more than just assistance – it's a commitment to your satisfaction. Our dedicated team is here to ensure your experience with us is seamless from start to finish. Whether you have questions about our products, need assistance with your order, or require support after purchase, we're here to help. Expect prompt, personalized responses and expert guidance every step of the way. Your satisfaction is our priority.
Please follow the instructions share at this link.
Please follow the instructions share at this link.
To check the status of your order, we kindly ask you to send us an email to sales@rhyde.co
To check the status of your order, we kindly ask you to send us an email to sales@rhyde.co
Here you can place an explanation or answer to the question.
Here you can place an explanation or answer to the question.
To get the right recommendation of an e-scooter, please enter here.
If you are looking for an e-bike recommendations, please send an email to: help@rhyde.co
To get the right recommendation of an e-scooter, please enter here.
If you are looking for an e-bike recommendations, please send an email to: help@rhyde.co
Feel free to reach out to Juan (+34 672 172 305). He is our Head of Operations, able to help with every kind of consult.
Feel free to reach out to Juan (+34 672 172 305). He is our Head of Operations, able to help with every kind of consult.
Still having doubts? Contact us
Rest assured, your inquiries are our priority. Expect a prompt response within 24 to 48 hours from our dedicated team, committed to addressing your concerns swiftly and efficiently.