Return Vehicle
Free Return: Only applicable for orders received within the last 14 days
14-days trail periods & warranty takers
Our return option is designed to ensure your satisfaction within the trial period or in the case of warranty-related issues. If you're within our generous trial period and find the product isn't the perfect fit, or if you encounter any issues covered by our warranty, rest assured that we're here to assist you every step of the way. Contact us today to explore your options and experience our dedicated support.
Review Warranty CoverageContact us
14-Days Trial Period Email
"Thank you for reaching out regarding your recent purchase from Rhyde. We understand that sometimes a product may not meet your expectations, and we're here to assist you. As part of our 14-day trial period, we'll work closely with you to understand your reasons for returning the vehicle, ensuring your satisfaction remains our top priority. Please expect our team to be in touch shortly to discuss the return process further."
Warranty Coverage Email
"Thank you for contacting us regarding an issue with your Rhyde vehicle covered under warranty. To ensure we provide you with the best possible support, we kindly ask for detailed information about the problem and any relevant photos or videos for assessment. Please be aware that warranty coverage applies to manufacturing defects and faults, and we may request evidence to validate your claim. It's important to note that if the issue is determined to be caused by improper usage of the vehicle, warranty coverage may not apply. Our team will review your case thoroughly and provide assistance accordingly.